Shipping Policy

We are committed to delivering your orders promptly and safely. Please review the following details regarding shipping:

• Processing time: Orders are typically processed within [X–Y business days] after payment confirmation. Customized or special items may require additional processing time.

• Shipping methods: We use reliable courier services to deliver your orders. You can choose your preferred shipping option during checkout, subject to availability.

• Delivery time: Standard shipping usually takes [X–Y business days], while express shipping takes [X–Y business days]. Delivery times may vary depending on location, holidays, or unforeseen circumstances.

• Shipping charges: Shipping costs are calculated based on your location, order size, and chosen shipping method. Any applicable charges will be displayed at checkout.

• Order tracking: Once your order is shipped, you will receive a tracking number to monitor its progress online. Please allow [X hours] for the tracking information to update.

• Incorrect or incomplete addresses: Ensure that your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

• Damaged or lost shipments: If your order is lost or arrives damaged, please contact our support team immediately. We will work with the courier to resolve the issue and, if necessary, provide a replacement or refund.

• International shipping: For orders outside [your country], additional customs fees, taxes, or import duties may apply. Delivery times may be longer due to customs processing.

We strive to ensure your order reaches you safely and on time. For questions or assistance regarding shipping, please contact our support team at [support email/phone].